Customer Service Jobs in Grand Rapids

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Grand Rapids on CareerHub.

Assistant Manager, Guest Experience

lululemon

Grand Rapids, MI, United States

In-OfficeFull TimeMid-Level

The Assistant Manager, Guest Experience is responsible for leading the team to ensure a quality experience for guests and team members. They create an inclusive environment and manage team performance…

Assistant Manager - Non-Driving

Domino´s Pizza RD

Holland, MI, United States

In-OfficeFull TimeMid-Level

Serve as the second in command for a high-revenue business, working with the General Manager to grow the business and ensure customer satisfaction. Key focus includes: Serve as the second in command f…

shift supervisor

Starbucks

Kalamazoo, MI, United States

In-OfficeFull TimeMid-Level

Lead the coffeehouse team to create a welcoming community space while ensuring quality food and beverage standards. Key focus includes: Lead the coffeehouse team to create a welcoming community space

Member Experience Advisor

BlueOx Credit Union

Grand Rapids, MI, United States

In-OfficeFull TimeMid-Level

The Member Experience Advisor engages with members as their first point of contact, building relationships and uncovering needs through genuine conversation. Key focus includes: Engage with members as…

Assistant Manager

Domino´s Pizza RD

Holt, MI, United States

In-OfficeFull TimeMid-Level

The Assistant Manager is responsible for all shift operations, including cost, inventory, and cash controls, ensuring store cleanliness, profitability, and high standards of customer service while lea…

Shift Leader

Insomnia Cookies

Kalamazoo, MI, United States

In-OfficeFull TimeMid-Level

As a Shift Leader, you will provide incredible customer service and maintain operations during your shift while supporting and leading the Cookie Crew team. Key focus includes: Provide incredible cust…

Assistant Manager

Domino's

Kalamazoo, MI, United States

In-OfficeFull TimeMid-Level

The Assistant Manager is responsible for running shifts, taking care of customers, and assisting the General Manager with business operations. They lead the team on shift and ensure the store meets it…

Team Leader

Walmart

Comstock Park, MI, United States

$21 – $29

In-OfficeFull TimeMid-Level

Leads the rollout of new tools, technologies, and processes to improve club efficiency and member experience while fostering a collaborative, people-first environment that drives associate engagement …

Assistant Manager

Carrols Corporation

Jackson, MI, United States

In-OfficeFull TimeMid-Level

The Assistant Manager is responsible for leading shifts, coaching Team Members, and ensuring operational standards are met while supporting key performance goals related to sales growth and guest sati…

Contact Center Operations and Transformation Manager

Deloitte

Grand Rapids, MI, United States

In-OfficeFull TimeSenior-Level

Lead contact center and customer service transformation engagements, focusing on package-enabled and platform-enabled transformation. Design future-state operating models and transformation roadmaps t…

Shift Lead

S&G Stores

Albion, MI, United States

In-OfficeFull TimeEntry-Level

The Shift Lead supports the store manager and ensures efficient store operations while complying with laws and company policies. Key focus includes: Support the store manager

Shift Manager

Checkers and Rally's

Lansing, MI, United States

In-OfficeFull TimeMid-Level

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. Key focus includes: Ensure guest satisfaction during each shift

Member Experience Advisor

BlueOx Credit Union

Grand Rapids, MI, United States

In-OfficeFull TimeMid-Level

The Member Experience Advisor engages with members as their first point of contact, building relationships and uncovering needs through genuine conversation. Key focus includes: Assist members with ac…

Shift Manager

Checkers and Rally's

Mount Pleasant, MI, United States

In-OfficeFull TimeMid-Level

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. Key focus includes: Ensure guest satisfaction during each shift

Shift Manager

Checkers and Rally's

Lansing, MI, United States

In-OfficeFull TimeMid-Level

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. Key focus includes: Ensure guest satisfaction on each shift

Customer Experience Supervisor

JCPenney

Portage, MI, United States

$21 – $26

In-OfficeFull TimeMid-Level

As the Customer Experience Supervisor, you are accountable for driving profitable sales growth by leading and engaging associates, coaching them on customer service, and delivering company checkout ex…

Team Member-Franchise

Checkers & Rally’s Drive-In Restaurants

Mount Pleasant, MI, United States

In-OfficeFull TimeEntry-Level

The Team Member is responsible for delivering an exceptional guest experience while performing various roles within the restaurant. Key focus includes: Deliver exceptional guest experience

Shift Manager

Checkers and Rally's

Lansing, MI, United States

In-OfficeFull TimeMid-Level

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. Key focus includes: Ensure guest satisfaction during each shift

Team Member-Franchise

Checkers & Rally’s Drive-In Restaurants

Grand Rapids, MI, United States

In-OfficeFull TimeEntry-Level

The Team Member is responsible for delivering an exceptional guest experience while performing various roles within the restaurant. Key focus includes: Deliver an exceptional guest experience

Assistant Manager

Domino's

Greenville, MI, United States

In-OfficeFull TimeMid-Level

As an Assistant Manager, you are responsible for everything that happens during your shift, including cost controls, inventory control, cash control, and customer relations. Key focus includes: Respon…

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