Customer Service Jobs in Washington DC

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Washington DC on CareerHub.

Experience Lead

Sloomoo Institute LLC

Tysons, VA, United States

In-OfficeFull TimeMid-Level

The Experience Lead serves as a hands-on floor leader managing 30-40 hourly team members to ensure service excellence and guest satisfaction. Key focus includes: Manage 30-40 hourly team members to en…

Community Bank Manager

Burke & Herbert Bank & Trust

Alexandria, VA, United States

In-OfficeFull TimeMid-Level

Leads a branch team to meet business objectives and deliver high-quality customer experiences while achieving sales goals. Key focus includes: Leads a branch team to meet business objectives

Member Experience Supervisor

BJ's Wholesale Club

Woodbridge, VA, United States

In-OfficeFull TimeMid-Level

Lead and manage teams to ensure a premium member experience at BJ's Wholesale Club through operational excellence and talent development. Key focus includes: Lead and manage the Front End, Membership …

Manager, Member Retention

Recycled Materials Association

Washington, DC, United States

In-OfficeFull TimeMid-Level

The Manager, Member Retention is responsible for managing a portfolio of member accounts to increase retention and revenue through proactive outreach and renewal cycles. Key focus includes: Manage a p…

FT Manager Customer Service (H)

Food Lion

Ruther Glen, VA, United States

In-OfficeFull TimeMid-Level

The manager will oversee all Front End operations, including hiring, training, and developing associates to meet department needs while ensuring a positive shopping experience for customers and achiev…

Branch Manager II

Lendmark Financial Services

Centreville, VA, United States

In-OfficeFull TimeMid-Level

Responsible for the daily administration and operation of a full-service branch, including lending, product sales, and customer service. Key focus includes: Responsible for the daily administration an…

Assistant Manager, Guest Experience

lululemon

Ashburn, VA, United States

In-OfficeFull TimeMid-Level

The Assistant Manager, Guest Experience is responsible for leading the team to ensure a quality experience for guests and team members. They create an inclusive environment and manage team performance…

Membership Manager

Onelife Fitness

McLean, VA, United States

In-OfficeFull TimeEntry-Level

As a Membership Manager, you will lead the member experience by keeping members happy and driving consistent membership enrollment. You will also manage day-to-day club operations and ensure successfu…

Customer Experience (CX) Senior Director for US Federal

Cisco

Herndon, VA, United States

In-OfficeFull TimeExecutive

Lead and grow a $1B annual Customer Experience business for the Federal segment, optimizing business results for customers. Key focus includes: Lead and grow a $1B annual Customer Experience business …

Test Job 1507

iCIMS Middleware Test Company

Washington, DC, United States

In-OfficeFull TimeMid-Level

The Manager will work closely with iCIMS customers to ensure their needs and expectations are met, identifying customer needs and managing multiple accounts. Key focus includes: Work closely with iCIM…

Customer Experience Project Specialist I

Cisco

Herndon, VA, United States

In-OfficeFull TimeEntry-Level

The Customer Experience Project Specialist I will execute project management methodologies to improve business outcomes and assist in all project management cycles. Key focus includes: Execute project…

shift supervisor

Starbucks

Sterling, VA, United States

In-OfficeFull TimeMid-Level

Lead the coffeehouse team to create a welcoming community space while ensuring quality food and beverage standards. Key focus includes: Oversee daily operations including cash handling, store safety, …

Shift Manager

America's Pizza Company, LLC

Lusby, MD, United States

In-OfficeFull TimeMid-Level

As a Shift Manager, you will develop your management skills while ensuring a positive experience for customers and team members. You will lead the team, maintain high standards, and manage restaurant …

Location Manager

WLR Automotive Group, Inc.

Gambrills, MD, United States

In-OfficeFull TimeMid-Level

The Location Manager will oversee team management, including hiring and training employees, while ensuring smooth operations and customer satisfaction. Key focus includes: Oversee team management incl…

Shift Leader

Insomnia Cookies

Washington, DC, United States

In-OfficeFull TimeMid-Level

As a Shift Leader, you will provide incredible customer service and maintain operations during your shift. Key focus includes: Provide incredible customer service

Customer Service & E-Commerce Associate Team Leader

Whole Foods Market

Vienna, VA, United States

In-OfficeFull TimeMid-Level

Support the Team Leader in executing Customer Service & E-Commerce programs, focusing on checkout experience and grocery delivery & pickup. Key focus includes: Support Team Leader in executing Custome…

Shift Leader

Insomnia Cookies

Washington, DC, United States

In-OfficeFull TimeMid-Level

As a Shift Leader, you will provide incredible customer service and maintain operations during your shift. You will support store leadership by monitoring production efficiency and assisting in the tr…

Bilingual Member Experience Officer

Educational Systems Federal Credit Union

Silver Spring, MD, United States

In-OfficeFull TimeMid-Level

>The Bilingual Member Experience Officer provides sales and service functions, manages day-to-day operations in the absence of management, and participates in sales campaigns and community outreach. T…

Member Experience Officer

Educational Systems Federal Credit Union

Rockville, MD, United States

In-OfficeFull TimeMid-Level

The Member Experience Officer provides sales and service functions, manages day-to-day operations in the absence of the Assistant Manager or Branch Manager, and participates in sales campaigns and com…

Assistant Manager

Domino's

Falls Church, VA, United States

In-OfficeFull TimeMid-Level

The Assistant Manager assists in the daily oversight and execution of objectives related to sales, costs, employee retention, and customer satisfaction. Key focus includes: Assist in daily oversight a…

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