Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in San Jose on CareerHub.
Rippling
San Francisco, CA, United States
The Manager, Implementation (Broker) will coach and develop a team of Implementation Managers while engaging with high-priority customers, driving improvements on key metrics, and ensuring a seamless …
Intuit
Mountain View, CA, United States
Establish and optimize service experience strategy for Mid-Market offerings, addressing key challenges in value delivery. Key focus includes: Establish an end-to-end service experience strategy for Mi…
BMO U.S.
San Jose, CA, United States
The Bank Manager II guides and coaches employees to deliver exceptional service while advising customers on financial products and strategies. They develop and execute branch business plans to maximiz…
Voice AI Space
San Francisco, CA, United States
The Customer Experience Manager will lead customer support across hardware and software to deliver outstanding customer experiences and build a vision for scalable support in the AI era. Key focus inc…
Botrista
San Francisco, CA, United States
The Manager, Customer Success will lead and mentor a team of Account Managers to drive successful beverage programs and maintain client relationships, ensuring operational efficiency and client satisf…
NVIDIA AI
Santa Clara, CA, United States
Deliver worldwide direction for Customer Care operations and ensure consistent achievement of performance and quality outcomes. Key focus includes: Deliver worldwide direction for Customer Care operat…
Voice AI Space
San Francisco, CA, United States
The Manager of Customer Success will lead and scale the SMB team, overseeing onboarding, adoption, renewals, and upsells. Key focus includes: Lead and scale the SMB team
Talkdesk
San Francisco, CA, United States
The Senior CX Manager will serve as a trusted advisor and technical consultant, driving product adoption and optimizing customer ROI. Key focus includes: Collaborating with various teams to ensure suc…
Mercer Advisors
Walnut Creek, CA, United States
$100,000 – $110,000
The Manager, Client Service works collaboratively with the Director, Client Service to manage and develop team members, increase productivity, and promote excellence in servicing the existing client b…
Sacramento Credit Union
Elk Grove, CA, United States
Co-leads the branch by managing daily operations, overseeing staff, and ensuring a superior member experience. Key focus includes: Manage daily operations of the branch
BILL
San Jose, CA, United States
Supervise and enhance the premium customer experience at BILL in San Jose, California, United States. Key focus includes: Supervise customer experience team
Victoria's Secret
Santa Clara, CA, United States
The Customer Experience Lead is responsible for driving and growing top-line sales by leading and directing associates on the sales floor while supporting operational excellence through maintaining vi…
JPMorgan Chase & Co.
San Rafael, CA, United States
Lead and manage all branch operations, focusing on growing deposits and investments while coaching the team for success. Key focus includes: Lead and manage all branch operations
Victoria's Secret
Daly City, CA, United States
The Customer Experience Lead is responsible for driving and growing top-line sales by leading and coaching associates on the sales floor while supporting operational excellence through maintaining vis…
7 Flags Car Wash
Vacaville, CA, United States
The Assistant Manager supports daily site operations, drives membership sales performance, and supervises team members during assigned shifts. Key focus includes: Supports daily site operations
Qcells North America
San Francisco, CA, United States
The Senior Manager will lead and scale a team of Customer Care Specialists while designing and improving customer service processes. Key focus includes: Lead and scale a team of Customer Care Speciali…
Starbucks
San Jose, CA, United States
Lead the coffeehouse team to create a welcoming community space while ensuring quality food and beverage standards. Key focus includes: Lead the coffeehouse team to create a welcoming community space
Starbucks
San Jose, CA, United States
Lead the coffeehouse team to create a welcoming community space while ensuring quality food and beverage standards. Key focus includes: Lead the coffeehouse team to create a welcoming community space
Qcells North America
Santa Clara, CA, United States
The Senior Manager will lead and scale a team of Customer Care Specialists while designing and improving customer service processes. Key focus includes: Lead and scale a team of Customer Care Speciali…
DICK'S Sporting Goods
Sunnyvale, CA, United States
Lead the front-end athlete experience by coaching teammates and driving engagement in loyalty programs and services. Key focus includes: Lead the front-end athlete experience by coaching teammates