Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Maryland on CareerHub.
Sloomoo Institute LLC
Tysons, VA, United States
In-OfficeFull TimeMid-Level
The Experience Lead serves as a hands-on floor leader managing 30-40 hourly team members to ensure service excellence and guest satisfaction. Key focus includes: Manage 30-40 hourly team members to en…
Burke & Herbert Bank & Trust
Alexandria, VA, United States
In-OfficeFull TimeMid-Level
Leads a branch team to meet business objectives and deliver high-quality customer experiences while achieving sales goals. Key focus includes: Leads a branch team to meet business objectives
Aveanna Healthcare
Exton, PA, United States
In-OfficeFull TimeEntry-Level
Acts as the main point of contact for clients and caregivers, ensuring effective communication and satisfaction. Key focus includes: Manage caregiver schedules.
BJ's Wholesale Club
Woodbridge, VA, United States
In-OfficeFull TimeMid-Level
Lead and manage teams to ensure a premium member experience at BJ's Wholesale Club through operational excellence and talent development. Key focus includes: Lead and manage the Front End, Membership …
Recycled Materials Association
Washington, DC, United States
In-OfficeFull TimeMid-Level
The Manager, Member Retention is responsible for managing a portfolio of member accounts to increase retention and revenue through proactive outreach and renewal cycles. Key focus includes: Manage a p…
Five Below
Downingtown, PA, United States
$15
In-OfficeFull TimeMid-Level
The Customer Experience Manager (CEM) is responsible for leading the store team to deliver exceptional customer service, manage front end operations, and drive sales while ensuring a clean and safe en…
Dash In
Wilmington, DE, United States
In-OfficeFull TimeMid-Level
The Guest Experience Assistant Manager will lead the Front of House team and partner with the General Manager to ensure exceptional service delivery and daily operational execution. Key focus includes…
Lendmark Financial Services
Centreville, VA, United States
In-OfficeFull TimeMid-Level
Responsible for the daily administration and operation of a full-service branch, including lending, product sales, and customer service. Key focus includes: Responsible for the daily administration an…
lululemon
Ashburn, VA, United States
In-OfficeFull TimeMid-Level
The Assistant Manager, Guest Experience is responsible for leading the team to ensure a quality experience for guests and team members. They create an inclusive environment and manage team performance…
Dash In
Wilmington, DE, United States
In-OfficeFull TimeMid-Level
Lead the front-of-house team to deliver outstanding guest experiences while ensuring smooth retail operations and brand standard adherence. Key focus includes: Lead the front-of-house team to deliver …
Onelife Fitness
McLean, VA, United States
In-OfficeFull TimeEntry-Level
As a Membership Manager, you will lead the member experience by keeping members happy and driving consistent membership enrollment. You will also manage day-to-day club operations and ensure successfu…
Cisco
Herndon, VA, United States
In-OfficeFull TimeExecutive
Lead and grow a $1B annual Customer Experience business for the Federal segment, optimizing business results for customers. Key focus includes: Lead and grow a $1B annual Customer Experience business …
Cisco
Herndon, VA, United States
In-OfficeFull TimeEntry-Level
The Customer Experience Project Specialist I will execute project management methodologies to improve business outcomes and assist in all project management cycles. Key focus includes: Execute project…
iCIMS Middleware Test Company
Washington, DC, United States
In-OfficeFull TimeMid-Level
The Manager will work closely with iCIMS customers to ensure their needs and expectations are met, identifying customer needs and managing multiple accounts. Key focus includes: Work closely with iCIM…
Insomnia Cookies
Conshohocken, PA, United States
In-OfficeFull TimeMid-Level
As a Shift Leader, you will provide incredible customer service and maintain operations during your shift. Key focus includes: Provide incredible customer service
WLR Automotive Group, Inc.
Gambrills, MD, United States
In-OfficeFull TimeMid-Level
The Location Manager will oversee team management, including hiring and training employees, while ensuring smooth operations and customer satisfaction. Key focus includes: Oversee team management incl…
Qnity Inc
Wilmington, DE, United States
In-OfficeFull TimeMid-Level
The CX Transformation Leader is responsible for driving change in processes, technologies, and operating models within the Customer Experience organization. Key focus includes: Driving change in proce…
Starbucks
Sterling, VA, United States
In-OfficeFull TimeMid-Level
Lead the coffeehouse team to create a welcoming community space while ensuring quality food and beverage standards. Key focus includes: Oversee daily operations including cash handling, store safety, …
Wills Group, Inc
Wilmington, DE, United States
In-OfficeFull TimeMid-Level
The Guest Experience Supervisor will collaborate with management to build and train a high-performing team while ensuring smooth front-of-house operations. Key focus includes: Collaborate with managem…
America's Pizza Company, LLC
Lusby, MD, United States
In-OfficeFull TimeMid-Level
As a Shift Manager, you will develop your management skills while ensuring a positive experience for customers and team members. You will lead the team, maintain high standards, and manage restaurant …