Customer Service Jobs in Maryland

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Maryland on CareerHub.

Experience Lead

Sloomoo Institute LLC

Tysons, VA, United States

In-OfficeFull TimeMid-Level

The Experience Lead serves as a hands-on floor leader managing 30-40 hourly team members to ensure service excellence and guest satisfaction. Key focus includes: Manage 30-40 hourly team members to en…

Community Bank Manager

Burke & Herbert Bank & Trust

Alexandria, VA, United States

In-OfficeFull TimeMid-Level

Leads a branch team to meet business objectives and deliver high-quality customer experiences while achieving sales goals. Key focus includes: Leads a branch team to meet business objectives

Care Experience Manager

Aveanna Healthcare

Exton, PA, United States

In-OfficeFull TimeEntry-Level

Acts as the main point of contact for clients and caregivers, ensuring effective communication and satisfaction. Key focus includes: Manage caregiver schedules.

Member Experience Supervisor

BJ's Wholesale Club

Woodbridge, VA, United States

In-OfficeFull TimeMid-Level

Lead and manage teams to ensure a premium member experience at BJ's Wholesale Club through operational excellence and talent development. Key focus includes: Lead and manage the Front End, Membership …

Manager, Member Retention

Recycled Materials Association

Washington, DC, United States

In-OfficeFull TimeMid-Level

The Manager, Member Retention is responsible for managing a portfolio of member accounts to increase retention and revenue through proactive outreach and renewal cycles. Key focus includes: Manage a p…

Customer Experience Manager

Five Below

Downingtown, PA, United States

$15

In-OfficeFull TimeMid-Level

The Customer Experience Manager (CEM) is responsible for leading the store team to deliver exceptional customer service, manage front end operations, and drive sales while ensuring a clean and safe en…

Guest Experience Assistant Manager

Dash In

Wilmington, DE, United States

In-OfficeFull TimeMid-Level

The Guest Experience Assistant Manager will lead the Front of House team and partner with the General Manager to ensure exceptional service delivery and daily operational execution. Key focus includes…

Branch Manager II

Lendmark Financial Services

Centreville, VA, United States

In-OfficeFull TimeMid-Level

Responsible for the daily administration and operation of a full-service branch, including lending, product sales, and customer service. Key focus includes: Responsible for the daily administration an…

Assistant Manager, Guest Experience

lululemon

Ashburn, VA, United States

In-OfficeFull TimeMid-Level

The Assistant Manager, Guest Experience is responsible for leading the team to ensure a quality experience for guests and team members. They create an inclusive environment and manage team performance…

Guest Experience Supervisor (FT)

Dash In

Wilmington, DE, United States

In-OfficeFull TimeMid-Level

Lead the front-of-house team to deliver outstanding guest experiences while ensuring smooth retail operations and brand standard adherence. Key focus includes: Lead the front-of-house team to deliver …

Membership Manager

Onelife Fitness

McLean, VA, United States

In-OfficeFull TimeEntry-Level

As a Membership Manager, you will lead the member experience by keeping members happy and driving consistent membership enrollment. You will also manage day-to-day club operations and ensure successfu…

Customer Experience (CX) Senior Director for US Federal

Cisco

Herndon, VA, United States

In-OfficeFull TimeExecutive

Lead and grow a $1B annual Customer Experience business for the Federal segment, optimizing business results for customers. Key focus includes: Lead and grow a $1B annual Customer Experience business …

Customer Experience Project Specialist I

Cisco

Herndon, VA, United States

In-OfficeFull TimeEntry-Level

The Customer Experience Project Specialist I will execute project management methodologies to improve business outcomes and assist in all project management cycles. Key focus includes: Execute project…

Test Job 1507

iCIMS Middleware Test Company

Washington, DC, United States

In-OfficeFull TimeMid-Level

The Manager will work closely with iCIMS customers to ensure their needs and expectations are met, identifying customer needs and managing multiple accounts. Key focus includes: Work closely with iCIM…

Shift Leader

Insomnia Cookies

Conshohocken, PA, United States

In-OfficeFull TimeMid-Level

As a Shift Leader, you will provide incredible customer service and maintain operations during your shift. Key focus includes: Provide incredible customer service

Location Manager

WLR Automotive Group, Inc.

Gambrills, MD, United States

In-OfficeFull TimeMid-Level

The Location Manager will oversee team management, including hiring and training employees, while ensuring smooth operations and customer satisfaction. Key focus includes: Oversee team management incl…

Global Customer Experience Transformation Manager

Qnity Inc

Wilmington, DE, United States

In-OfficeFull TimeMid-Level

The CX Transformation Leader is responsible for driving change in processes, technologies, and operating models within the Customer Experience organization. Key focus includes: Driving change in proce…

shift supervisor

Starbucks

Sterling, VA, United States

In-OfficeFull TimeMid-Level

Lead the coffeehouse team to create a welcoming community space while ensuring quality food and beverage standards. Key focus includes: Oversee daily operations including cash handling, store safety, …

Guest Experience Supervisor (FT)

Wills Group, Inc

Wilmington, DE, United States

In-OfficeFull TimeMid-Level

The Guest Experience Supervisor will collaborate with management to build and train a high-performing team while ensuring smooth front-of-house operations. Key focus includes: Collaborate with managem…

Shift Manager

America's Pizza Company, LLC

Lusby, MD, United States

In-OfficeFull TimeMid-Level

As a Shift Manager, you will develop your management skills while ensuring a positive experience for customers and team members. You will lead the team, maintain high standards, and manage restaurant …

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