Solutions Engineer

FreeWheel’s Client Solutions team takes an innovative, collaborative, and white-glove approach in providing best-in-class services and forward-looking business solutions to the top players in the Television industry. We seek an experienced, passionate, and highly motivated Solutions Engineer to help customers achieve their business goals by providing technical scoping, industry expertise, and custom solutions while building long term relationships within the industry.

Responsibilities

• As a trusted partner, providing technical guidance on how to optimize the usage of our platform on a day-to-day basis with clients.
• Execution of implementation projects, working to grow clients' product usage through new integrations.
• Analyzes business needs and technical feasibility for clients based on current technology architecture, and develops and documents strategic, cost-effective business and technical solutions.
• Participates in the product release cycle through requirements gathering.
• Captures technical details of client-specific implementations, and maintain this information within well-updated documentation of clients' technology architecture.
• Assists in preparation of materials for client renewal opportunities, product upsells, business reviews, account plans etc.

Skills & Qualifications

• Technical Documents; Problem Solving; Troubleshooting; Critical Thinking; Solution Engineering

Experience

• 2-5 Years
• Degree in STEM or equivalent practical experience

Education

• Bachelor's Degree

Why Join Us

• Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color religion age sex sexual orientation gender identity national origin disability veteran status genetic information or any other basis protected by applicable law.

Benefits

• Medical prescription vision dental insurance for eligible employees.
• 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay.
• Paid time off including eight observed company holidays flex time.
• Exclusive perks discounts including tuition assistance commuter benefits etc.