Site Reliability Engineer (Edge Services)

The Edge Services team is on the hunt for a software engineer focused to champion the evolution of our production ecosystems. In this role, you will help drive the vision for our visibility, moving beyond simple uptime metrics to build a sophisticated, data-driven reliability framework. You will play a pivotal role in ensuring our services are resilient, scalable, and observable, bridging the gap between complex distributed systems and seamless user experiences.

Responsibilities

• Designing and implementing observability and alerting strategies.
• Building self-healing systems, reducing toil through automation, and partnering with development teams to ensure reliability.
• Proactively identifying and mitigating performance bottlenecks before they impact customers.

Skills & Qualifications

• Strong understanding of Linux internals and deep networking expertise, including HTTP/2, HTTP/3 (QUIC), and HTTPS/TLS.
• Ability to automate repetitive tasks and complex workflows using Python or Go.
• Experience configuring and managing modern monitoring suites (e.g., Prometheus, Grafana, ClickHouse) with a focus on creating actionable, high-signal quality alerting.
• Solid grasp of Data Structures and Algorithms (DSA) to write efficient, performant code and troubleshoot complex system bottlenecks.
• Practical knowledge of SLIs, SLOs, Error Budgets, Release Management and Incident Management to drive engineering priorities.

Experience

• Proven ability to automate repetitive tasks and complex workflows using Python or Go.
• Experience configuring and managing modern monitoring suites (e.g., Prometheus, Grafana, ClickHouse).