Senior Systems Development Engineer

Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

Responsibilities

• Build and maintain processes, procedures, and tooling to monitor, troubleshoot, and operate a global Service Provider network at scale
• Develop comprehensive understanding of end-to-end network architecture, including control and data planes across satellite constellation and terrestrial systems
• Establish and enforce incident management and problem management processes to ensure rapid resolution
• Engage with service owners to resolve incidents and coordinate cross-functional efforts
• Prioritize and track initiatives across multiple teams to systematically eliminate recurring problems
• Develop proactive monitoring and alerting solutions to continuously improve network reliability and customer experience

Skills & Qualifications

• 5+ years of systems design, software development, operations, automation, and process improvement experience
• 5+ years of deploying and operating in a Linux/Unix environment experience
• 5+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience

Experience

• 5+ years of systems design, software development, operations, automation, and process improvement experience
• 5+ years of deploying and operating in a Linux/Unix environment experience
• 5+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience

Benefits

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans)
• EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off, and parental leave