Senior Specialist Systems Administrator (Government)

This position requires office presence of a minimum of 5 days per week and is only located at customer's site. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.

Responsibilities

• Strong knowledge of video conferencing management & troubleshooting.
• Able to work with SIP, H323, firewall traversal, call routing, Pexip Infinity, Poly Clariti, and integrate with cloud conferencing platforms like Teams, Zoom, Google Meet, WebEx.
• Understand and can troubleshoot IP network connections involving entities like firewall, DNS, IP ports, network routing, QOS, VPN, Zscaler, latency, jitter, packet loss.
• Able to architect projects and provide technical recommendations about emerging needs.
• Familiar with configuring and troubleshooting hardware VTC devices, software VTC clients, and Microsoft Teams Room devices, e.g. Crestron Flex.
• Some experience with laptop troubleshooting to support a local team.
• Able to provide support to remote enterprise VTC customers and external VTC partners.
• Able to manage servers, e.g. manage backups, perform basic Windows/Linux OS troubleshooting, patch/upgrade OS and applications. Familiarity with any relational database, and scripting/programming language or ETL tools, strong in Excel macros, Microsoft Access and Visual Basic. Ability to design data structures, audit data integrity, support technology behind data import/export. Overtime, shift work and weekend tours will be required. Occasional travel may be required, or other duties as assigned.

Skills & Qualifications

• Strong knowledge of video conferencing systems (SIP/H323), firewalls, traversal techniques, and integration with cloud platforms like Teams, Zoom, Google Meet, WebEx

Experience

• Strong knowledge of video conferencing management & troubleshooting. Able to work with SIP,H323, firewall traversal, call routing,Pexip Infinity,Poly Clariti,and integrate with cloud conferencing platforms like Teams,Zoom.Google Meet.WebEx. Understanding of IP network connections involving entities like firewall,DNS.IP ports.network routing.QOS.VPN.Zscaler,latency,jitter.packet loss. Ability to architect projects and provide technical recommendations about emerging needs. Familiarity with configuring and troubleshooting hardware VTC devices.software VTC clients.and Microsoft Teams Room devices,e.g.Crestron Flex. Some experience with laptop troubleshooting.to support a local team. Ability to provide support.to remote enterprise VTC customers.and external VTC partners. Ability to manage servers.e.g.manage backups.perform basic Windows/Linux OS troubleshooting.patch/upgrade OS and applications. Familiarity with any relational database.and scripting/programming language.or ETL tools,strong in Excel macros.Microsoft Access.and Visual Basic. Ability to design data structures.audit data integrity.support technology behind data import/export.
• education[]
• whyJoin":"AT&T has an opening for a Senior Specialist,Systems Administrator,to support the Federal Government,in providing O&M / PM support.of contracted operations."
• benefits":["Medical/Dental/Vision coverage","401(k) plan","Tuition reimbursement program","Paid Time Off and Holidays (based on date of hire.at least 23 days of vacation each year and 9 company-designated holidays)","Paid Parental Leave","Paid Caregiver Leave","Additional sick leave beyond what state and local law require may be available but is unprotected","Adoption Reimbursement","Disability Benefits (short term and long term)","Life and Accidental Death Insurance","Supplemental benefit programs: critical illness/accident hospital indemnity/group legal","Employee Assistance Programs (EAP)","Extensive employee wellness programs","Employee discounts up to 50% off on eligible AT&T mobility plans and accessories.AT&T internet (and fiber where available) and AT&T phone"]
• officeType":"In-Office","positionType":"Full Time","jobCategory":"Information Technology","salaryLow":72000,"salaryHigh":167000,
• careerLevel":"Senior-Level
• id
• 19101538

Why Join Us

• Bilingual Retail Sales Consultant With a global company like ours,the possibilities are endless — and the best place to start is on our Retail team.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year).