Seasonal Retail Sales Associate

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs. Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.

Responsibilities

• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs.
• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.
• Listens to and responds knowledgeably and promptly to customer and associate questions by taking them to areas of the store and walking them through projects when necessary.
• Demonstrates sincere appreciation to customers.
• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs.
• Writes customer contracts and invoices for equipment rental and tool repairs (Tool Rental Department).
• Cross-functionally trains in other areas of the store to help deliver the best customer service.
• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection.

Skills & Qualifications

• Less than 1 Year Experience using a computer including inputting accessing modifying or outputting information
• Less than 1 Year Experience using common retail technology such as smartphones tablets
• Less than 1 Year Retail experience performing tasks such as identifying selling products based on customer needs explaining warranties product features benefits assisting customers locating products building customer relationships identifying resolving customer issues zone recovery housekeeping

Experience

• Less than 1 Year Experience using a computer including inputting accessing modifying or outputting information
• Less than 1 Year Experience using common retail technology such as smartphones tablets
• Less than 1 Year Retail experience performing tasks such as identifying selling products based on customer needs explaining warranties product features benefits assisting customers locating products building customer relationships identifying resolving customer issues zone recovery housekeeping

Benefits

• Paid Time Off We offer paid time off for vacation holidays sick leave and volunteer time Depending on the position tenure most full-time associates start with around 10-15 days of combined time off Financial Well-Being We ensure your hard work is well compensated with a competitive salary bonus opportunities We also invest in your financial future by providing access to our Employee Stock Purchase Plan ESPP with a 15% discount a 401k retirement account with a company match up to 4.25% if you contribute 6% if your pay Paid Parental Leave All full-time salaried or hourly associates receive up to 10 weeks of paid maternity leave and 4 weeks of paid parental leave plus access to dependent care resources including adoption assistance Comprehensive Insurance All regular full-time part-time associates enjoy access to affordable insurance plans mental health care Employee Assistance Programs