Seasonal Retail Sales Associate

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs. Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.

Responsibilities

• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs.
• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.
• Listens to and responds knowledgeably and promptly to customer and associate questions by taking them to areas of the store and walking them through projects when necessary.
• Demonstrates sincere appreciation to customers.
• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs.
• Writes customer contracts and invoices for equipment rental and tool repairs (Tool Rental Department).
• Cross-functionally trains in other areas of the store to help deliver the best customer service.
• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection. Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas. Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates. Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices. Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler, tool rentals)

Skills & Qualifications

• >Less than 1 Year Experience using a computer, >Less than 1 Year Experience using common retail technology, >Less than 1 Year Retail experience,

Experience

• <1 year experience using a computer
• <1 year experience using common retail technology
• <1 year retail experience

Why Join Us

• Your work is recognized
• Build Your Future with Lowe's Stores

Benefits

• Paid Time Off: We offer paid time off for vacation, holidays, sick leave, and volunteer time. Depending on the position and tenure, most full-time associates start with around 10-15 days of combined time off.
• Financial Well-Being: We ensure your hard work is well compensated with a competitive salary and bonus opportunities. We also invest in your financial future by providing access to our Employee Stock Purchase Plan (ESPP) with a 15% discount, and a 401(k) retirement account with a company match up to 4.25% if you contribute 6% if your pay.
• Paid Parental Leave: All full-time salaried or hourly associates receive up to 10 weeks of paid maternity leave and 4 weeks of paid parental leave plus access to dependent care resources including adoption assistance.
• Comprehensive Insurance: All regular full-time and part-time associates enjoy access to affordable insurance plans mental health care and Employee Assistance Programs.