Seasonal Retail Sales Associate

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs. Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.

Responsibilities

• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs.
• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.
• Listens to and responds knowledgeably and promptly to customer and associate questions by taking them to areas of the store and walking them through projects when necessary.
• Demonstrates sincere appreciation to customers.
• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs.
• Writes customer contracts and invoices for equipment rental and tool repairs (Tool Rental Department).
• Cross-functionally trains in other areas of the store to help deliver the best customer service.
• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection.

Skills & Qualifications

• Less than 1 Year Experience using a computer
• Less than 1 Year Experience using common retail technology such as smartphones and tablets

Experience

• Less than 1 Year Retail experience performing tasks such as: identifying and selling products based on customer needs; explaining warranties; product features; benefits; assisting customers in locating products; building customer relationships; identifying/resolving customer issues; zone recovery; housekeeping.
• Ability to obtain sales-related licensure or registration as may be required by law.

Why Join Us

• We give you the resources and benefits you need to work/live.
• Paid Time Off: Around 10-15 days combined time off depending on position/tenure.
• Financial Well-Being: Competitive salary + bonus opportunities + ESPP with 15% discount + 401(k) with company match up to 4.25% if contributing 6%.
• Comprehensive Insurance: Affordable insurance plans + mental health care + EAP.

Benefits

• Paid Time Off: Around 10-15 days combined time off depending on position/tenure.
• Financial Well-Being: Competitive salary + bonus opportunities + ESPP with 15% discount + 401(k) with company match up to 4.25% if contributing 6%.
• Comprehensive Insurance: Affordable insurance plans + mental health care + EAP.