Seasonal Retail Sales Associate

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs. Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.

Responsibilities

• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs.
• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.
• Listens to and responds knowledgeably and promptly to customer and associate questions by taking them to areas of the store and walking them through projects when necessary.
• Demonstrates sincere appreciation to customers.
• Communicates information to customers regarding all stock, special order merchandise, feature benefits,application,and warranty information related to Lowe’s programs.
• Writes customer contracts and invoices for equipment rental and tool repairs (Tool Rental Department).
• Cross-functionally trains in other areas of the store to help deliver the best customer service.
• Detects common signs of shoplifting,theft,and other security risks,and promptly communicates them tomangementand/ormanagementand/AssetProtection. Ensures compliance with housekeeping standardsandprograms(e.g.,ZoneRecovery)tomainaintaincleanlinessandorganizationofstoreandworkingareas. Maintainsasafeandsecureworkenvironmentwhichmayincludeconductingdailysafetyreviewsnotinghazardskeepingaislesclearandsecuringdoorsandgates. Adherestooallsafetyrequirementsrelevanttoone’sregularjobduties:topstocksafety,reinstallingsafetycables,userofaisleblockers,a tetherlineonpowerequipment,sportersandsafetdevices. Operatestoreequipmentasneededdependingononespecificroleandedpartment(e.g.,ZebraPhone,Telphone,pagingsystem,copiers,faxmachinescomputers,CCTVsurveillanceSystem,keycutter,Panelsaw,paintmixer,Flooringcutters.Compactorbaler.Toolrentals)

Skills & Qualifications

• Less than 1 Year Experience using a computer
• Less than 1 Year Experience using common retail technology
• Less than 1 Year Retail experience

Experience

• Less than 1 Year Experience using a computer
• Less than 1 Year Experience using common retail technology
• Less than 1 Year Retail experience

Why Join Us

• Your work is recognized
• We give you the resources and benefits you need to work and live.
• Our mission statement: Solving problems & fulfilling dreams for the home.

Benefits

• Paid Time Off
• Financial Well-Being
• Paid Parental Leave
• Comprehensive Insurance