Seasonal Retail Sales Associate

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs. Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.

Responsibilities

• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
• Listens to and responds knowledgeably and promptly to customer and associate questions by taking them to areas of the store and walking them through projects when necessary
• Demonstrates sincere appreciation to customers
• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
• Writes customer contracts and invoices for equipment rental and tool repairs (Tool Rental Department)
• Cross-functionally trains in other areas of the store to help deliver the best customer service
• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection

Skills & Qualifications

• Less than 1 Year Experience using a computer
• Less than 1 Year Experience using common retail technology
• Less than 1 Year Retail experience

Experience

• Less than 1 Year Experience using a computer
• Less than 1 Year Experience using common retail technology
• Less than 1 Year Retail experience