Seasonal Merchandising Service Associate

This role involves providing customer service, managing merchandise resets, maintaining store cleanliness and safety, and ensuring accurate product display and pricing within Lowe's stores. The position supports both operational efficiency and customer satisfaction.

Responsibilities

• Provides SMART customer service through the execution of Lowe's policies and procedures.
• Builds relationships with vendors to ensure merchandise resets meet specifications.
• Collaborates with the Merchandising Service team and manager to communicate project priorities and needs.
• Analyzes metrics and provides feedback on project execution and in-store service.
• Engages with customers to assist in locating, demonstrating, selecting, carrying, and/or loading merchandise.
• Responds knowledgeably and promptly to customer and employee questions.
• Demonstrates sincere appreciation to customers.
• Communicates information about stock, special orders, features, benefits, applications, and warranties related to Lowe’s programs.

Skills & Qualifications

• Customer service skills
• Ability to read planograms and plantograms
• Knowledge of merchandising standards
• Familiarity with power equipment operation

Experience

• 6 months of Lowe’s sales floor experience (preferred)
• 6 months of experience performing product merchandising tasks (including reading planograms and plantograms, setting up and tearing down displays) (preferred)
• 3 months of experience operating power equipment such as lifts, order pickers, and similar equipment (preferred)

Education

• High school diploma or GED

Benefits

• Paid Time Off: Around 10-15 days of combined time off for full-time associates depending on position and tenure.
• Financial Well-Being: Competitive salary, bonus opportunities, ESPP with a 15% discount, 401(k) retirement account with a company match up to 4.25% if contributing 6%.
• Paid Parental Leave: Up to 10 weeks of paid maternity leave and 4 weeks of paid parental leave for full-time associates.
• Comprehensive Insurance: Access to affordable insurance plans, mental health care, and Employee Assistance Programs.