Seasonal Merchandising Service Associate

This role involves providing customer service, managing merchandise resets, maintaining store cleanliness and safety, and assisting with various operational tasks within a retail environment. The individual supports both vendor relations and in-store operations.

Responsibilities

• Provides SMART customer service through the execution of Lowe's policies and procedures.
• Builds relationships with vendors to ensure merchandise resets meet specifications.
• Collaborates with the Merchandising Service team and manager to communicate project priorities and needs.
• Analyzes metrics and provides feedback on project execution and in-store service.
• Engages with customers to assist in locating, demonstrating, selecting, carrying, and/or loading merchandise.
• Responds knowledgeably and promptly to customer and employee questions.
• Demonstrates sincere appreciation to customers.
• Communicates information about stock, special order merchandise, features, benefits, applications, and warranties related to Lowe’s programs.

Skills & Qualifications

• Customer service skills
• Ability to read planograms and plantograms
• Knowledge of merchandising standards
• Familiarity with power equipment operation (lifts, order pickers)
• Attention to detail for pricing labels and signage updates

Experience

• 6 months of Lowe’s sales floor experience (preferred)
• 6 months of experience performing product merchandising tasks (including setup and teardown of displays)
• 3 months of experience operating power equipment such as lifts, order pickers, and similar equipment

Education

• High school diploma or GED

Why Join Us

• Opportunities for career advancement within the company.
• Supportive workplace culture where contributions are valued.
• Access to comprehensive benefits including paid time off, financial wellness programs, parental leave, and insurance coverage.

Benefits

• Paid Time Off: Includes vacation, holidays, sick leave, and volunteer time.
• Financial Well-Being: Competitive salary with bonus opportunities; ESPP with a 15% discount; 401(k) retirement account with company match up to 4.25%.
• Paid Parental Leave: Up to 10 weeks of paid maternity leave and 4 weeks of paid parental leave.
• Comprehensive Insurance: Affordable insurance plans covering mental health care and Employee Assistance Programs.