Seasonal Merchandising Service Associate

The Seasonal Merchandising Service Associate plays a vital role in maintaining the appearance and functionality of the store, ensuring that merchandise is properly displayed, organized, and maintained.

Responsibilities

• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
• Builds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe’s specifications
• Collaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time)
• Analyzes metrics and provides feedback on project execution and in-store service to store, market, and corporate leaders
• Understands customers' needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
• Engages with customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
• Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
• Demonstrates sincere appreciation to customers

Skills & Qualifications

• Customer service skills
• Merchandise handling abilities
• Communication skills
• Attention to detail
• Ability to operate power equipment

Experience

• 6 months of Lowe’s sales floor experience
• 6 months of experience performing product merchandising tasks including reading planograms and plantograms, setting up and tearing down displays
• 3 months of experience operating power equipment such as lifts, order pickers, and similar equipment

Education

• High school diploma or GED
• General studies or equivalent years of experience in lieu of education requirement

Why Join Us

• Opportunities for growth within the company
• Supportive team environment
• Company mission focused on solving problems & fulfilling dreams for the home

Benefits

• Health, dental, and vision insurance
• Life and disability insurance
• Paid time off based on role, tenure, and locality
• Flexible spending and health savings accounts', '401(k) Retirement account with company match', 'Employee Assistance Program', 'Education support programs including tuition assistance', 'Business travel accident insurance', 'Maternity and parental leave', 'Adoption assistance', 'Lowe's Associate Discount'],