Retail Loss Prevention Customer Service Associate

Contribute To The Growth Of Your Career Supports the District Loss Prevention Manager and Store Management by executing core responsibilities focused on acting as a visual deterrent to prevent potential loss/dishonesty by wearing a body-worn camera. Supports a positive customer shopping experience in-store while maintaining strong partnerships with store teams. Exercises sound judgment in decision-making to ensure safety for themselves, others, and protection of the Company brand. Adheres to Company policies while maintaining Company culture/values. Maintains proper/professional stance at designated area at front-of-the-store. Acts as visual deterrent against potential loss/dishonesty. Reviews understands Store Emergency Response Guide. Wears complete Company-approved uniform including a B

Responsibilities

• Supports the District Loss Prevention Manager and Store Management by executing core responsibilities focused on acting as a visual deterrent to prevent potential loss/dishonesty by wearing a body-worn camera.
• Supports a positive customer shopping experience in-store while maintaining strong partnerships with store teams.
• Exercises sound judgment in decision-making to ensure safety for themselves, others, and protection of the Company brand.
• Adheres to Company policies while maintaining Company culture/values.
• Maintains proper/professional stance at designated area at front-of-the-store.
• Acts as visual deterrent against potential loss/dishonesty.
• Reviews understands Store Emergency Response Guide.
• Wears complete Company-approved uniform including a BWC (Body Worn Camera).","Greet customers appropriately demonstrating courtesy/respect","Establish/maintain position at front-of-the-store or in department","Respond to customer requests for assistance by referring customers to store management/customer service via company-issued radio","Observe/report any suspicious behavior/critical incidents to LP/store management","Perform closing safety sweep of store with member of management","Adhere to all company policy/procedure","Document required incidents in AIIM case management","Performs other duties as assigned"

Skills & Qualifications

• Strong verbal/written communication skills
• Sound decision-making abilities
• Ability to take initiative/perform well independently
• Prioritize organize workload/manage time effectively

Experience

• 0-2 years retail/security experience.
• Benefits include: associate discount; EAP; smoking cessation; bereavement; 401(k) associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses.