Relationship Banker
Bank of America
Louisville, KY, United States
Full TimeIn-OfficeMid-LevelRetail Services
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed.
Responsibilities
- Executes the bank's risk culture and strives for operational excellence
- Builds relationships with clients to meet financial needs
- Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
- Grows business knowledge and network by partnering with experts in small business, lending, and investments
- Manages financial center traffic, appointments, and outbound calls effectively
- Drives the client experience
- Manages cash responsibilities
Skills & Qualifications
- Adaptability
- Business Acumen
- Customer and Client Focus
- Oral Communications
- Problem Solving
- Account Management
- Client Experience
- Branding","Client Management","Client Solutions","Advisory","Relationship Building","Business Development","Pipeline Management","Prospecting","Referral Identification","Referral Management
Experience
- Experience in financial services and knowledge of financial services industry, products and solutions
- One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
- Six months of cash handling experience
Education
- Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance
Benefits
- Competitive benefits 401(K) Medical, Dental & Vision 16 Weeks Paternity/Maternity Employee Discount Program Childcare Reimbursement