This role involves leading high-visibility strategic initiatives related to logistics and technology solutions, supporting Amazon’s rapidly expanding network. The Program Manager will collaborate with cross-functional teams globally to improve large-scale programs and initiatives.
Responsibilities
- Define business requirements, translate requirements into project plans, manage implementation activities across a large group of stakeholders.
- Develop and execute rollout plans and provide ongoing support.
- Create execution strategy, setting priorities and communicating across business partners and stakeholders.
- Engage cross-functionally to ensure efficient implementation of the business vision and operational goals.
- Scale services, tools, and processes to enable network growth in volume, complexity, and geographic expansion while maintaining the highest standard of customer experience.
- Identify, assess and mitigate risks, drive resolution of critical issues, provide escalation management, anticipate and make tradeoffs, and propose corrective actions to keep initiatives moving forward.
- Coordinate with teams across various regions and geographies to understand, learn, and implement according to the Japan market.
Skills & Qualifications
- Strong record of achieving results
- Ability to manage multiple large-scale projects
- Excellent interpersonal and communication skills
- Comfortable working independently to drive change
- Ability to influence others without authority
- Speed to execution
- Bias for action
- Delivering results
Experience
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
Education