Microsoft 365 Copilot is a new offering that harnesses the power of generative AI through foundational large language models to usher in a new era of AI-first productivity for hundreds of millions of enterprise users. As business workflows don't typically run exclusively on Microsoft 365 applications and data formats, Copilot is built as a platform right from the very beginning. Using extensibility, customers augment M365 Copilot with custom skills and organizational-specific knowledge to enable truly spectacular AI scenarios and power connected workflows.
Responsibilities
- Lead discussions related to new feature readiness for high quality agents, with platform engineering, Developer advocates, and other internal stakeholders for alignments.
- Lead agent quality initiatives aligned with product goals and industry best practices.
- Define quality standards, minimum value bar, SLAs, and KPIs for agent store operations at scale.
- Resolve developer queries and ensure agile, high-quality agent publishing.
- Partner with engineering to influence roadmap priorities using developer feedback and telemetry.
- Represent developer and user experience needs in product reviews and planning.
- Collaborate with cross-functional teams to streamline agent validation and app store readiness.
- Drive data-driven process improvements for Copilot agent store validation and publisher experience.
Skills & Qualifications
- Proven success in commercial SaaS partnerships and/or customer-facing engagements.
- Experience with web/mobile technologies, cloud services architecture, and operations at scale.
Experience
- Bachelor's Degree AND 2+ years experience in product/service/program management or software development. OR equivalent experience.
- Experience with AI orchestration, agent invocation flows, and AI models.