Principal/Senior Principal CSS Apps DBA

Oracle

Cairo, Cairo Governorate, Egypt

Full TimeRemoteSenior-LevelInformation Technology

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.

Responsibilities

  • Perform standard DBA support tasks for multiple instances, multiple servers, multiple customers, and multiple interfaces
  • Meet service level agreements for production support response and resolution
  • Experience with Oracle EBS Apps cloning , upgrades , implementation and maintenance (versions 11i,12.1,12.2)
  • Manage EBS instances on the Oracle Public Cloud
  • Utilize core database skills to maintain key processes like archiving, monitoring, replication, integrity and security
  • Ensure Data backup, recovery policies, Database Security and Production support
  • Implement and test disaster recovery plan
  • Follow documentation, software development methodology, version control and testing, and migration standards

Skills & Qualifications

  • Analyse performance issues in the application, concurrent manager and database tiers of E-Business Suite installations
  • Install, patch, upgrade, migrate, configure, tune and maintain the Oracle E-business Suite 11i,12 (single tier & multi Tiers) and Oracle databases (all versions)
  • Strong hands-on technical knowledge of ORACLE RAC architecture, Backup & recovery, database cloning, Grid installation and upgrade
  • Work on Data guard setups for both applications and databases
  • Fail-over capabilities testing of E-Business Suite and database
  • Strong experience in Parallel Concurrent Processing (PCP) Setups
  • Strong experience in Cluster setups for both applications and databases
  • Strong experience in DMZ setups to E-Business Suite

Experience

  • 8 years related experience prior to taking this position.
  • Experience with Oracle*s core products, applications, and tools.

Education

  • Bachelor's degree in a technical or related field Computer Science, Engineering or equivalent.

Benefits

  • A competitive salary with exciting benefits
  • Flexible and remote working
  • Learning and development opportunities to advance your career
  • An Employee Assistance Program to support your mental health","Employee resource groups that champion our diverse communities","Core benefits such as medical, life insurance"
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