Pharmacy Technician

At CVS Health, we are focused on transforming healthcare for our customers and making our company a great place to work. We help people navigate the healthcare system – and their personal healthcare – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.

Responsibilities

• Support the pharmacy team in delivering operational and service excellence within your store.
• Assist the pharmacy team to ensure that pharmacy operations run smoothly, patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations.
• Operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication.
• Contribute to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems.
• Complete basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
• Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients.
• Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business.
• Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security.

Skills & Qualifications

• >Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
• Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
• Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
• Completing basic inventory activities...

Experience

• Regular and predictable attendance, including nights and weekends
• Ability to complete required training within designated timeframe
• Attention and Focus: Ability to concentrate on a task over a period of time
• Ability to pivot quickly from one task to another to meet patient and business needs
• Ability to confirm prescription information and label accuracy, ensuring patient safety

Education

• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy which includes but is not limited to age education licensure/certification
• If the state board of pharmacy does not address or mandate a minimum age requirement must be at least 16 years of age
• If the state board of pharmacy does not address or mandate a minimum educational requirement must have a high school diploma or equivalent or be actively enrolled in high school or high school equivalency program

Why Join Us

• Our people fuel our future. Our teams reflect the customers patients members and communities we serve
• We are committed to fostering a workplace where every colleague feels valued
• Great benefits for great people
• No-cost programs for all colleagues including wellness screenings tobacco cessation weight management programs confidential counseling financial coaching
• Benefit solutions that address the different needs preferences of our colleagues including paid time off flexible work schedules family leave dependent care resources colleague assistance programs tuition assistance retiree medical access many other benefits depending on eligibility.

Benefits

• Affordable medical plan options
• A 401(k) plan (including matching company contributions)
• An employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings tobacco cessation weight management programs confidential counseling financial coaching