As a Named Account Executive specializing in selling into Enterprise Higher Education customers, you will play a critical role in establishing and nurturing strong relationships with these organizations. Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission-critical objectives.
Responsibilities
- Cultivate and maintain enduring relationships with Higher Education clients
- Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations
- Provide regular progress updates to management regarding client accounts
- Monitor and report on key performance metrics, including client retention and revenue growth
- Maintain a high level of client satisfaction by consistently exceeding expectations
- Work collaboratively with internal teams to devise solutions for complex challenges
- Address and resolve client issues in a timely and efficient manner
- Keep clients informed about new product features, updates, and enhancements relevant to their needs
Skills & Qualifications
- Data Analysis
- Client Relationship Management
- Sales Strategy
- Communication Skills
- Problem Solving
Experience
- 7-10+ years of quota carrying software or technology sales and account management experience, ideally to Higher Education customers.
- Ability to work well within a team of various partners within a matrixed environment (client directors, solution engineers, executives, etc.)
Education
- Degree or equivalent relevant experience required.
Why Join Us
- Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life.
- Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.
Benefits
- Time off programs
- Medical, dental, vision, mental health support
- Paid parental leave
- Life and disability insurance