Merchandise Associate/Stock Associate

Come and join the magic with Aulani, A Disney Resort and Spa! Assist in the daily operations of one or more of the following highly themed Merchandise locations at Aulani, A Disney Resort & Spa. Apply to this position to be considered for a Merchandise Cast Member!

Responsibilities

• Enhance the guest experience during their stay through strong product awareness, proactive selling techniques and a positive demeanor.
• Be prepared to work both indoors and outdoors supporting either a retail location or a merchandise cart.
• Guest Service: Proactively approaches all guests and offers options while increasing revenue opportunities.
• Greeter: Greet and thank each guest as they enter and exit the location; assist with directions, event schedules, provide samples, and other information requested by guests as necessary.
• Retail Agent: Process merchandise transactions following proper POS procedures; select locations may have you selling bottled liquor.
• Pin Trader/Hat/Leather Personalization: Share pin trading knowledge, embroider guest names on hat products purchased, and engrave guest names on pre-determined leather items.
• Grocery Delivery: Responsible for overall delivery of grocery items to all Guest rooms throughout the Resort.
• Stock Receiver – Unloads and processes both hard-line and soft-line product by demonstrating the ability to meet and/or exceed productivity standards. Demonstrate working knowledge and application of producing product to floor-ready visual standards. Stock Runner: Responsible for straightening and detailing product by zone, accurately identifying out-of-stock product by utilizing the merchandise handheld, accurately picking product via merchandise stockroom, successfully communicate out-of-stocks via logistics board and fulfill product to the sales fixture by demonstrating the ability to meet and/or exceed productivity standards. This process will occur throughout the day.

Skills & Qualifications

• $29.17/Hour
• Basic mathematical skills
• Sales experience
• Knowledge of Hawaiian/Japanese language

Experience

• Must be available all Saturday, Sunday, and Holidays.
• Must be available to work up to 40 hours per week during training.

Why Join Us

• Perks and benefits may include: Tuition paid upfront at network schools
• Free lunch
• Free parking
• Free theme park admission and much more!

Benefits

• Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered.