Member Technical Staff, Agentic Services

This role requires a quality-first mentality and a strong focus on building robust, reliable, and performant systems. We are looking for an engineer who shows a deep interest in the world of the Salesforce Platform and Agentforce, and who has a history of being a constructive partner with product teams—asking clarifying questions and seeking to understand the 'why' behind their tasks.

Responsibilities

• Participate in the end-to-end software development lifecycle, from design and development to deployment.
• Build and maintain highly scalable, reliable, and performant distributed services that span the Salesforce Platform, Marketing Cloud Next, and Agentforce.
• Embody a quality-first mentality by writing clean, maintainable, and well-tested code (unit, integration, E2E) and actively participating in code reviews.
• Partner with product managers and other engineers to understand business requirements, ask clarifying questions about the "why," and translate needs into robust technical solutions.
• Ensure operational excellence for your services by building robust monitoring, alerting, and participating in an on-call rotation.
• Stay current with industry trends and emerging technologies in distributed systems, AI, and the Salesforce ecosystem.

Skills & Qualifications

• 4+ years of professional software development experience and a Bachelor's degree in Computer Science or equivalent professional experience.
• Experience designing, building, and operating scalable, reliable distributed systems within a platform-first environment.
• Strong understanding of software engineering best practices including code quality, automated testing (unit/integration), CI/CD, monitoring.
• Excellent communication/collaboration skills with history of partnering effectively with product management/engineers to understand requirements.
• Direct experience with Salesforce Platform development (Apex/Lightning Web Components/SOQL/Flow)

Experience

• 4+ years of professional software development experience with bachelor's degree or equivalent professional experience.
• Experience designing/building/scaling distributed systems within platform-first environments.

Education

• Bachelor's degree in Computer Science or equivalent professional experience

Why Join Us

• When you join Salesforce you’ll be limitless in all areas of your life. Our benefits/resources support finding balance & being your best while AI agents accelerate impact so you can do your best.
• Together we’ll bring power of Agentforce to orgs of all sizes delivering amazing experiences customers love.

Benefits

• Time off programs; medical/dental/vision/mental health support; paid parental leave; life/disability insurance; 401(k); ESPP; equity opportunities