Member Technical Staff, Agentic Services

We are looking for a skilled and motivated engineer to join our team. In this role, you'll be a key contributor to building solutions that span from our core Salesforce platform and Marketing Cloud Next to the advanced AI agents and distributed systems that power Agentforce.

Responsibilities

• Participate in the end-to-end software development lifecycle, from design and development to deployment.
• Build and maintain highly scalable, reliable, and performant distributed services that span the Salesforce Platform, Marketing Cloud Next, and Agentforce.
• Embody a quality-first mentality by writing clean, maintainable, and well-tested code (unit, integration, E2E) and actively participating in code reviews.
• Partner with product managers and other engineers to understand business requirements, ask clarifying questions about the "why," and translate needs into robust technical solutions.
• Ensure operational excellence for your services by building robust monitoring, and alerting, and participating in an on-call rotation.
• Stay current with industry trends and emerging technologies in distributed systems, AI, and the Salesforce ecosystem.

Skills & Qualifications

• 4+ years of professional software development experience and a Bachelor's degree in Computer Science, or equivalent professional experience.
• Experience designing, building, and operating scalable, reliable distributed systems within a platform-first environment.
• Strong understanding of software engineering best practices, including code quality, automated testing (unit, integration), CI/CD, and monitoring.
• Excellent communication and collaboration skills, with a history of partnering effectively with product management and other engineers to understand the "why" behind requirements.
• Direct experience with Salesforce Platform development (e.g., Apex, Lightning Web Components, SOQL, Flow)

Experience

• 4+ years of professional software development experience.
• Experience designing, building, and operating scalable, reliable distributed systems within a platform-first environment.

Education

• Bachelor's degree in Computer Science or equivalent professional experience.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired). Sick leave Paid Parental Leave Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness, accident hospital indemnity/group legal Employee Assistance Programs (EAP) Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone