IT Telecommunications Intern

This internship involves supporting Eversource's invoice, wireless, and wireline provisioning processes by working with Calero, providers, and internal finance teams to ensure accurate service inventory maintenance from multiple service providers.

Responsibilities

• Validate that all invoices are loaded into Calero each month Interact with Calero regarding missing or late invoices Review charges on invoices and research anomalies Research and resolve services without a General Ledger account string Assure new services are added to a summary invoice Oversee approval process maintaining SLA and avoiding late charges Assure reverse AP Import files are received from Maximo Work on monthly UVL (Unvouched Liability) report for finance Track IT budget and variances Track PO budget Prepare POs 2 months in advance of expiration Services Review and Optimization: Wireline: Review monthly Calero reports Benchmark pricing Monitor contract compliance Monitor contract expiration Oversee Calero Wireline provisioning Assist users with entering orders Train users on using the VeraSMART portal Wireless: Review wireless cost variances Monitor contract compliance Monitor contract expiration Assure correct plan assignments Review 0-Usage reports Assure balanced data for tablet and corporate accounts Order cellular and pager lines, equipment accessories, plan, and features Manage SIM card activations for various device and wireless accounts Manage repairs Provisioning: Interact with users to assure orders are submitted properly and inventory is added to the VeraSMART system

Skills & Qualifications

• Build trusting relationships
• Manage and develop people
• Foster teamwork and cross-functional collaboration
• Lead change
• Communicate strategic vision
• Create an engaged workforce
• Focus on the customer
• Take ownership & accountability

Experience

• Must be pursuing an Associate's or Bachelor's degree with plans to graduate in May 2026.
• Interns are paid through our Managed Service Provider Program.

Education

• Pursuing an Associate's or Bachelor's degree.

Why Join Us

• Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

Benefits

• $18.12-$27.63 per hour depending on academic standing.