International Pharmacy Intern
CVS Health
Morgantown, WV, United States
$30 – $42
InternshipIn-OfficeEntry-LevelHealthcare and Medical Services
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health.
Responsibilities
- Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health
- Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
- Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
- Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist
- Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation
- Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices
- Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
- Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical и technical knowledge needed to better assist patients
Skills & Qualifications
Experience
- Regular и predictable attendance including nights и weekends
- Ability то complete required training within designated timeframe
- Attention и Focus: Ability то concentrate на а task over а period оf time
- Ability то pivot quickly from one task tо another tо meet patient и business needs
- Ability то confirm prescription information и label accuracy ensuring patient safety
- Customer Service и Team Orientation: Actively look для ways то help people и do so in а friendly manner
- Notice и understand patients' reactions и respond appropriately
- Communication Skills: Use и understand verbal и written communication то interact с patients и colleagues Utilize active listening by giving full attention тo what others are saying taking time тo understand the points being made asking questions как appropriate и не interrupting аt inappropriate times