Frozen Food/Clerk

Create an outstanding customer experience through exceptional service while maintaining a safe and clean environment that encourages customer returns. Support the department manager in achieving sales and profit goals and uphold quality assurance standards.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome, important, and appreciated by answering questions about products.
• Gain and maintain knowledge of products sold within the department to respond to inquiries and suggest relevant items.
• Inform customers of frozen food specials.
• Recommend frozen food items to meet customer needs.
• Check product quality to ensure freshness and review sell-by dates.
• Label, stock, and inventory merchandise.
• Report product ordering/shipping discrepancies to the department manager. Display a positive attitude. Stay current with present, future, seasonal, and special ads. Adhere to all food safety regulations and guidelines. Ensure proper temperatures in cases and coolers are maintained and keep temperature logs. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions. Practice preventive maintenance by inspecting equipment and reporting repairs needed. Notify management of customer or employee accidents. Report all safety risks or issues, including illegal activities like robbery, theft, or fraud.

Skills & Qualifications

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Retail experience (desired)
• Second language proficiency (speaking, reading, and/or writing)

Experience

• Minimum ability to handle stressful situations
• Effective communication skills

Education

• No formal education required

Why Join Us

• Comprehensive benefits supporting physical, emotional, financial well-being
• Flexible scheduling with paid time off including holidays and sick leave
• Emotional and financial support via EAP services and financial tools
• Valuable associate discounts on purchases across various categories
• Up to $21,000 in tuition reimbursement through continuing education programs

Benefits

• - A wide range of healthcare coverage - Flexible scheduling with paid time off - Free counseling through EAP services - Valuable associate discounts - Tuition reimbursement up to $21,000 over their career