Financial Center Manager

This job is responsible for managing a financial center and its employees on a day-to-day basis. The role involves operating as a business owner, fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve their financial goals.

Responsibilities

• Develops talent, including proactive sourcing of candidates
• Manages client traffic, engaging and appropriately routing clients, and fostering client retention
• Manages business results through formalized management routines and coaching
• Creates a world-class client experience environment
• Manages market-level initiative prescribed by market leaders
• Drives operational excellence by engaging employees on business strategy
• Manages organizational priorities and effective execution

Skills & Qualifications

• Coaching
• Customer Service Management
• Customer and Client Focus
• Performance Management
• Talent Development
• Business Operations Management
• Recruiting
• Result Orientation","Risk Management","Sales Performance Management","Inclusive Leadership","Leadership Development","Prioritization","Problem Solving","Referral Management

Experience

• 1+ years of leadership experience demonstrated through one or a combination of the following: coaching, training and/or motivating a work team
• Experience in financial services and knowledge of financial services industry, products and solutions
• Experience working in an environment with individual and team goals where goals were routinely met or exceeded

Education

• High School Diploma / GED / Secondary School or equivalent