Financial Center Manager
Bank of America
Brentwood, CA, United States
Full TimeIn-OfficeSenior-LevelRetail Services
This job is responsible for managing a financial center and its employees on a day-to-day basis. Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve their financial goals.
Responsibilities
- Develops talent, including proactive sourcing of candidates
- Manages client traffic, engaging and appropriately routing clients, and fostering client retention
- Manages business results through formalized management routines and coaching
- Creates a world-class client experience environment
- Manages market-level initiatives prescribed by market leaders
- Drives operational excellence by engaging employees on business strategy
- Manages organizational priorities and effective execution
Skills & Qualifications
- Coaching
- Customer Service Management
- Customer and Client Focus
- Performance Management
- Talent Development
- Business Operations Management
- Recruiting
- Result Orientation","Risk Management","Sales Performance Management","Inclusive Leadership","Leadership Development","Prioritization","Problem Solving","Referral Management
Experience
- 1+ years of leadership experience demonstrated through one or a combination of the following: coaching, training and/or motivating a diverse work team"],["Is an enthusiastic", "highly motivated self-starter with a strong work ethic"]},
- education:[
Education
- High School Diploma / GED / Secondary School or equivalent
Why Join Us
- Bank of America is committed to being an inclusive workplace.
- We attract and develop exceptional talent.
- Support our teammates’ physical,
- emotional,
- and financial wellness.