Financial Center Manager

Bank of America

Brentwood, CA, United States

Full TimeIn-OfficeSenior-LevelRetail Services

This job is responsible for managing a financial center and its employees on a day-to-day basis. Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve their financial goals.

Responsibilities

  • Develops talent, including proactive sourcing of candidates
  • Manages client traffic, engaging and appropriately routing clients, and fostering client retention
  • Manages business results through formalized management routines and coaching
  • Creates a world-class client experience environment
  • Manages market-level initiatives prescribed by market leaders
  • Drives operational excellence by engaging employees on business strategy
  • Manages organizational priorities and effective execution

Skills & Qualifications

  • Coaching
  • Customer Service Management
  • Customer and Client Focus
  • Performance Management
  • Talent Development
  • Business Operations Management
  • Recruiting
  • Result Orientation","Risk Management","Sales Performance Management","Inclusive Leadership","Leadership Development","Prioritization","Problem Solving","Referral Management

Experience

  • 1+ years of leadership experience demonstrated through one or a combination of the following: coaching, training and/or motivating a diverse work team"],["Is an enthusiastic", "highly motivated self-starter with a strong work ethic"]},
  • education:[

Education

  • High School Diploma / GED / Secondary School or equivalent

Why Join Us

  • Bank of America is committed to being an inclusive workplace.
  • We attract and develop exceptional talent.
  • Support our teammates’ physical,
  • emotional,
  • and financial wellness.
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