As a Federal Learning Consultant, you will support the training delivery and go-live support at a client site. Responsibilities include: Localizing and implementing training strategies and plans that maximize end user adoption, minimizing resistance, and meeting project objectives.
Responsibilities
- Localize and implement training strategies and plans that maximize end user adoption, minimize resistance, and meet project objectives.
- Remain knowledgeable of changes within the deployment and sustainment methodologies and communicate these effectively.
- Build, manage, and foster relationships with internal and external stakeholders.
- Evaluate the effectiveness of training programs and make recommendations for improvements based on key performance indicators.
- Submit timely and accurate timesheets and forecasts; ensure compliance with forecasting targets.
- Participate in internal and external meetings, advocating for learning best practices.
- Demonstrate proficiency with Microsoft Office products (Outlook, Excel, Word, PowerPoint).
- Willingness to travel up to 75% and work additional or irregular hours as required (per local regulations).
Skills & Qualifications
- Project Management (working knowledge, with support)
- Revenue Understanding (basic knowledge)
- High Impact Service Line Processes (can do independently)
- Executive Communication Skills (working knowledge, with support)
- Facilitation and Presentation (can do independently)
- EHRM & FCM Methodology (can do independently)
- Adult Learning Principles (working knowledge, with support)
- Experience with core clinical, revenue, and integrated systems relevant to VA domain (knowledge, can do independently)
Experience
- At least 4+ years of combined higher education and relevant work experience, including: At least 1 year in healthcare IT consulting, project management, learning facilitation, or similar client-facing experience
- Additional higher education and/or work experience aligned with job duties
- Experience with training project management, preferably in healthcare or federal environments
Benefits
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)