To provide the highest levels of cleanliness and hygiene according to company standards while managing training specifications, scheduling trainings on client site procedures, preparing training materials, maintaining training systems, updating training trackers, conducting on-the-job trainings with staff members, reporting faults in equipment or safety hazards.
Responsibilities
- Schedule and provide trainings on Client site specific procedures, prepare training material and equipment.
- Create training specification and create/adjust/delete curriculum where necessary.
- Manage SMS training system appropriately by adding/deleting/scheduling/completing trainings with JLL site team.
- Update and maintain training trackers.
- Complete JLL on the job trainings with staff members.
- Have full working knowledge of all cleaning equipment/materials/agents.
- Report any faulty equipment or safety hazards promptly.
- Ensure compliance with all security regulations for cleaning materials/equipment/buildings as laid down by client/JLL.
Provide cover in other areas during sickness/holidays.
Document completion of duties via forms/reports/logs/electronic records.
Carry out administration & organisational duties.
Work closely with admin support on training planning(completion).
Support audit completion.
Excellence in communication skills for interacting across different levels.
Excellent organisational skills for task coordination.
Attend meetings/training courses outside normal working hours occasionally.
Train new colleagues by demonstrating tasks/how things are done.
Upload all reports,assign actions,follow-up before closing-out.
Record all JLL training for team members using provided platforms.
Support tracking/trending on-time training.
Take on ad-hoc projects as deemed necessary.
Recommend control improvements that add value to the business.
Develop practical solutions for issues identified alongside management/team leads.
Conduct SOP/JLL training as required.
Help in reviewing/updating company policies.
Skills & Qualifications
- Full working knowledge of all cleaning equipment/materials/agents.
- Awareness of material expenditure/cost avoidance strategies.
- Compliance with all security regulations regarding cleaning materials,equipment,and buildings as specified by both client/JLL.
- Understanding of health&hygiene standards/statutory requirements.
- Effective communication abilities for interaction across diverse groups (team members,supervisors/managers/client colleagues).
Experience
- Previous experience handling similar responsibilities would be advantageous although not mandatory since detailed descriptions might vary depending upon particular service industry demands.
- Ability to perform occasional overtime when required
- Capacity to conduct audits successfully
- Proficient in utilizing digital platforms for recording/reporting purposes