Coach/Ops Mgr Trainee

This role involves leading and developing teams, driving financial performance, ensuring compliance with company policies, and fostering a culture of belonging within the organization. The individual will manage store operations, provide training, and focus on delivering excellent customer service.

Responsibilities

• Leads and develops teams effectively by teaching, training, and providing feedback to associates.
• Models and demonstrates exceptional customer service standards to store associates.
• Drives the financial performance and sales of the designated store area by reviewing PL statements and managing budgets.
• Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and setting clear expectations.
• Coordinates job-related activities by developing relationships with stakeholders and identifying areas for improvement.

Skills & Qualifications

• Leadership and team development skills
• Customer service excellence
• Financial management abilities
• Training and mentorship capabilities
• Communication and collaboration skills

Experience

• Minimum of 2 years' college or equivalent experience
• At least 1 year of retail experience with supervisory experience or 2 years of general work experience with supervisory experience

Education

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience

Benefits

• Competitive pay with performance-based bonuses
• Health benefits including medical, vision, and dental coverage
• Financial benefits such as 401(k), stock purchase, and company-paid life insurance
• Paid time off including PTO, parental leave, family care leave, bereavement, jury duty, and voting leave