Cloud Account Executive

As an Account Executive, you'll formulate and execute a scalable sales strategy within a designated vertical, driving growth by penetrating our existing Salesforce customer base and attracting new customers. You'll help organizations improve employee experience, HR efficiency, and IT service delivery with seamless self-service portals, HR service management, and IT service management solutions.

Responsibilities

• Develop strong internal and customer relationships to create win-win sales opportunities.
• Clearly communicate the value of Salesforce’s HR Service and IT Service/ITSM capabilities to potential customers.
• Drive revenue growth by closing new business and expanding existing accounts within your vertical.
• Develop and execute sales campaigns targeting employee service transformation across HR and IT.
• Generate and qualify leads, manage a robust pipeline, and assist core Account Executives in closing strategic deals.
• Engage with stakeholders across HR, IT, and operations to understand business challenges and develop tailored, outcome-based solutions.
• Maintain accurate sales forecasting and CRM updates.
• Collaborate with solution engineers, marketing, and customer success teams to provide a seamless end-to-end client experience.

Skills & Qualifications

• Strong consultative selling skills with a track record of exceeding sales goals.
• Proven ability to navigate complex, multi-stakeholder sales processes.
• Competitive spirit, resourcefulness, and ability to solve complex problems.
• Business acumen to articulate ROI across HR, IT, and operational use cases.
• Skilled in objection handling, negotiation, and closing high-value deals.
• Ability to collaborate cross-functionally and act as a trusted advisor.
• Knowledge of ITSM tools (e.g., ServiceNow, Atlassian), HCM systems, and employee service solutions.

Experience

• Experience in a quota-carrying enterprise software or technology sales experience, ideally in SaaS, Employee Experience, HR Service Management, ITSM, or ITOM.
• Proven experience in solution selling and value-based selling to multiple stakeholders.

Why Join Us

• Join us as part of the Salesforce Ohana and help organizations transform how they engage, support, and empower their people—across both HR Service and IT Service.

Benefits

• Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.