Cashier
Kroger
Chesapeake, VA, United States
Part TimeIn-OfficeEntry-LevelRetail Services
Create an outstanding customer experience through exceptional service while maintaining a safe and clean environment that encourages customer returns. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
- Be visible and actively greet, engage, and assist customers.
- Process customer transactions through the check lane quickly, accurately, and efficiently.
- Understand and operate the Point of Sale (POS) system and handle various tenders such as cash, checks, credit, debit, SNAP EBT, offline SNAP EBT, WIC, rain checks, complex loyalty offers, coupons, and checkout procedures according to company policy.
- Adhere to company limits on cash shortages and/or overages and work honestly to control loss.
- Report pricing discrepancies to the Scan Coordinator.
- Follow established policies and procedures for postage stamps, gift cards, and coupons.
- Stay current with present, future, seasonal, and special ads.
- Adhere to all food safety regulations and guidelines.
Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management.
Practice preventive maintenance by properly inspecting equipment and notifying appropriate departments or store managers of any items needing repair.
Create an environment where customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
Adhere to all local, state, and federal laws and company guidelines.
Ability to work cooperatively in a high-paced and sometimes stressful environment.
Ability to manage conflicts reasonably, non-confrontationally, and cooperatively.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer/business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Skills & Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math (counting, addition, subtraction)
- Prior experience as a Bagger or Courtesy Clerk
Experience
- Customer service experience
- Prior experience as a Bagger or Courtesy Clerk
Benefits
- A wide range of healthcare coverage including affordable medical/dental/vision/prescription coverage through company plans or collective bargaining agreements.
- Flexible scheduling in full- & part-time roles with paid time off including holiday/sick pay based on eligibility/service duration.
- Emotional/financial support via free counseling through Employee Assistance Programs plus free/confidential financial tools/coaching.
- Valuable associate discounts on purchases across categories like food/travel/technology etc.. Up to $21k tuition reimbursement over career via Continuing Education program. Vast potential for growth through abundant training programs & diverse career paths.