Business Systems Analyst II

The Technical Focused Business Systems Analyst I supports the development, configuration, and optimization of the PLM system used across reagent product lifecycle operations. This role emphasizes system design, data integrity, system documentation, and technical troubleshooting.

Responsibilities

• System Development & Management: Assist in identifying, evaluating, and implementing technical system solutions, procedures, and data creation to meet user requirements; participate in technical reviews of business requirements, system dependencies, and functional impacts; document business requirements and system processes; assist in validating automated workflows; explore technical system enhancements to improve operational efficiency; support testing activities, including data validation and system configuration checks.
• Technical Integration & Documentation: Partner with departments to support cross-functional data and system integrations; assist with data integrity maintenance during system updates or database conversions; review technical specifications to confirm alignment with business and system requirements; support development and communication of data standards ensuring accuracy and consistency.
• Technical Expertise: Maintain working knowledge of systems and product lifecycle data flows; develop and deliver training on technical features or updates of business systems; stay current on compliance regulations affecting system design, validation, and documentation; recommend technical improvements aligned with future state system roadmaps.
• Policies & Procedures: Follow EH&S and IT related policies; report hazardous or system-related compliance concerns; perform other technical assignments as required.

Skills & Qualifications

• Basic understanding of product lifecycle management system functionality and relational database concepts
• Knowledge of structured technical documentation, change control, and quality regulations (ISO, GMP)
• Proficiency in MS Office (specifically Excel macros and pivot tables) and basic SAP technical navigation
• Strong analytical, technical problem-solving, and communication skills

Experience

• 3-5+ years of experience with system configuration, databases, data integration, or technical process execution.
• Experience in medical, pharmaceutical, or biotechnology environments preferred.

Education

• Bachelor’s degree in a technical, scientific, or business discipline OR relevant experience